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Friday, July 01, 2005

Avaya's (AV) Mission Statement

Avaya Mission Statement

Provide the world's best communications solutions that enable businesses to excel

Customer Value.We deliver unparalleled value to our customers.

  • Only by serving our customers well do we justify our existence as a business.

  • We view our success as dependent on our customers' success, both now and in the future.

Accountability. We keep our commitments to our stakeholders.

  • We earn the confidence of our stakeholders by acting with integrity and behaving ethically.

  • We do what we say we will do.

Diversity. Our value as a company is realized by recognizing the value of each individual.

  • We embrace diversity as a competitive advantage essential to our success.

  • We are a global company in every sense - geographically, strategically and culturally.

Innovation. We embrace change, for ourselves and for our customers and partners.

  • We foster creativity, innovation and risk-taking that will enhance shareholder value and improve our customers' businesses and our own.

  • We use technology as a strategic tool.

Velocity. We win by combining speed and direction.

  • Our sense of urgency is manifested in timely, customer-focused execution.

  • We understand that the best decisions balance thoughtfulness and speed.

Source: Avaya.com

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