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Sunday, July 10, 2005

Avon's (AVP) Mission Statement

The Avon Vision

To be the company that best understands and satisfies the product, service and self-fulfillment needs of women - globally.

The Avon Mission

The Global Beauty Leader

We will build a unique portfolio of Beauty and related brands, striving to surpass our competitors in quality, innovation and value, and elevating our image to become the Beauty company most women turn to worldwide.

The Women's Choice for Buying

We will become the destination store for women, offering the convenience of multiple brands and channels, and providing a personal high touch shopping experience that helps create lifelong customer relationships.

The Premier Direct Seller

We will expand our presence in direct selling and lead the reinvention of the channel, offering an entrepreneurial opportunity that delivers superior earnings, recognition, service and support, making it easy and rewarding to be affiliated with Avon and elevating the image of our industry.

The Best Place to Work

We will be known for our leadership edge, through our passion for high standards, our respect for diversity and our commitment to create exceptional opportunities for professional growth so that associates can fulfill their highest potential.

The Largest Women's Foundation

We will be a committed global champion for the health and well-being of women through philanthropic efforts that eliminate breast cancer from the face of the earth, and that empower women to achieve economic independence.

The Most Admired Company

We will deliver superior returns to our shareholders by tirelessly pursuing new growth opportunities while continually improving our profitability, a socially responsible, ethical company that is watched and emulated as a model of success.

Avon's Values & Principles

Avon's Five Values, and our Principles as expressed by the company's Founder, David H. McConnell, have served as a continuing source of strength throughout Avon's proud history; and they remain at the heart of who we are.

The Five Values of Avon

Trust, Respect, Belief, Humility, and Integrity

Principles That Guide Avon

To provide individuals an opportunity to earn in
support of their well-being and happiness.

To serve families throughout the world with
products of the highest quality backed by a guarantee of satisfaction.

To render a service to customers that is outstanding
in its helpfulness and courtesy.

To give full recognition to employees and Representatives, on
whose contributions Avon depends.

To meet fully the obligations of corporate citizenship by contributing to the well-being of society
and the environment in which it functions.

To maintain and cherish the friendly spirit of Avon.

Source: Avon.com

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